Author: Umakant Mishra
Abstract:
The knowledge on TRIZ helps us analyzing a problem. Analysis
is an important step in problem solving because the same event may be causing
different problems (or benefits) to different people under different
conditions. Some solutions may be addressing a problem in a short term or
narrow perspective while giving rise to other problems or disadvantages. A good
solution should be ideal and holistic in approach and should lead to no other
problems or negative consequences.
When we analyze the problem of computer virus we find that
different types of computer users face different types of problems and seek to
different types of solutions. The problems faced by a novice user – who does
not know how to install an anti-virus, may be different from the problems faced
by an advanced user, who might have installed an anti-virus, but is facing the
adverse effects of anti-virus or difficulties in updating the virus database.
Although there are different solutions to address the same
problem, every solution is not ideal. Knowledge of TRIZ helps us finding an
Ideal Solution – that means, while solving the problem of one group (say e.g.,
the end users) we must ensure that we are not creating problem for another
group (say e.g., the system administrators) or vice-versa. This article may be
read in combination with other articles in this series for a better
understanding.
Keywords: Software Innovation, computer virus,
anti-virus, anti-virus software, computer vulnerability, computer security,
anti-virus design, anti-virus development, inoculation, virus scanning, virus
detection, signature scanning, scheduled scanning, virus infection, virus
prevention
Mishra, Umakant, Solving
Virus Problems by Computer Users - A TRIZ Perspective (December 27, 2011).
Available at SSRN: http://ssrn.com/abstract=1977308 or http://dx.doi.org/10.2139/ssrn.1977308
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