Thursday, March 1, 2007

Solving Virus Problems by Computer Users- a TRIZ perspective

Author: Umakant Mishra
Abstract:
The knowledge on TRIZ helps us analyzing a problem. Analysis is an important step in problem solving because the same event may be causing different problems (or benefits) to different people under different conditions. Some solutions may be addressing a problem in a short term or narrow perspective while giving rise to other problems or disadvantages. A good solution should be ideal and holistic in approach and should lead to no other problems or negative consequences. 

When we analyze the problem of computer virus we find that different types of computer users face different types of problems and seek to different types of solutions. The problems faced by a novice user – who does not know how to install an anti-virus, may be different from the problems faced by an advanced user, who might have installed an anti-virus, but is facing the adverse effects of anti-virus or difficulties in updating the virus database.

Although there are different solutions to address the same problem, every solution is not ideal. Knowledge of TRIZ helps us finding an Ideal Solution – that means, while solving the problem of one group (say e.g., the end users) we must ensure that we are not creating problem for another group (say e.g., the system administrators) or vice-versa. This article may be read in combination with other articles in this series for a better understanding.

Keywords: Software Innovation, computer virus, anti-virus, anti-virus software, computer vulnerability, computer security, anti-virus design, anti-virus development, inoculation, virus scanning, virus detection, signature scanning, scheduled scanning, virus infection, virus prevention


Mishra, Umakant, Solving Virus Problems by Computer Users - A TRIZ Perspective (December 27, 2011). Available at SSRN: http://ssrn.com/abstract=1977308 or http://dx.doi.org/10.2139/ssrn.1977308



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